Customers
Brynlock is an early-stage self-storage management platform serving independent owner-operators with 50–500 unit facilities. Named customer case studies are in progress and will be published here as they are completed. Until then, this page documents what every operator gets on day one and how to participate as an early customer.
Founder-run · Launched September 2026 · Independently owned, not affiliated with Storable
Updated
What every operator gets on day one
| Metric | Day One | Detail |
|---|---|---|
| Onboarding time | 30–60 minutes | Import CSV from SiteLink or Unit Trac and configure facility settings in one session. |
| Time to first autopay run | Same week | Connect Stripe during onboarding; autopay runs the next scheduled billing date. |
| Per-unit cost | $0.50 / month | Includes property management, eSign, SMS, lien engine, website, and QuickBooks sync. No add-on modules. |
| Payment processing markup | $0 | Stripe rates passed through at cost: 2.9% + 30¢ card, 0.8% ACH (capped at $5). |
| Annual contract required | No | Month-to-month billing; cancel anytime from billing settings with no fee. |
| Money-back guarantee | 60 days | Most recent subscription payment refunded if Brynlock doesn’t pay for itself within 60 days of signup. |
Who Brynlock is built for
- ·Independent owner-operators who built or bought their facility
- ·Facility sizes between 50 and 500 units
- ·Operators currently on SiteLink, Unit Trac, Storable, or spreadsheets
- ·Operators frustrated with payment processing markups or annual contracts
- ·Operators who answer their own phones and want software that respects that
Try it before you commit
Every operator gets a combined 90-day evaluation window with no financial commitment:
Step 1
30-day free trial
No credit card required. Import your data, configure billing, run live.
Step 2
60-day refund guarantee
Within 60 days of signup, your most recent subscription payment is refunded if it doesn't pay for itself.
Documented in Terms of Service §4. Trial does not require a credit card; the refund guarantee covers subscription fees only.
Common questions
How many customers does Brynlock have?
Brynlock is in early-stage beta. Verified customer case studies with named operators and quantified outcomes are forthcoming and will be published here as they are completed. Until then, this page documents what every operator gets on day one.
How do I become a beta customer?
Sign up for the 30-day free trial at /signup. There is no sales call. Import your facility data, configure billing, and go live the same day. Early operators get priority email support and direct contact with the founder.
What size facility is Brynlock designed for?
Independent facilities between 50 and 500 units. The platform serves single-facility owner-operators and small multi-facility operators (up to 5 facilities). The $25/month minimum corresponds to 50 units at $0.50/unit.
Can I talk to an existing customer before signing up?
Reference customers will be available as beta case studies are completed. In the meantime, every operator gets the 30-day free trial (no credit card required) plus the 60-day money-back guarantee. Combined, that is a 90-day evaluation window with no financial commitment.
What kind of support do beta customers get?
Email support with a response within one business day, direct access to the founder for product feedback, and priority on feature requests. There is no support phone queue. Replies come from the people who built the product.
What happens to my data if I cancel during beta?
Data remains available for CSV export for 30 days after cancellation. Exports use column names that map cleanly to SiteLink, Unit Trac, and other competitor import formats. Brynlock does not use a proprietary export format that slows migration.
Want to be one of the first named case studies?
Email hello@brynlock.com or sign up directly and mention you're open to a 15-minute case study conversation in 90 days. Responses go to the founder.